Episode 13 - Business: What's Love Got to Do With It?

Episode 13 - Business: What’s Love Got To Do With It?

Discover what’s love got to do with business as I share some of my recent customer experiences and how you can make a difference in this episode of The Storyteller’s Advantage Podcast.

You can access the written version of the content shared in this podcast here.

The related podcast that Donna mentioned in this episode called "Story of Business" can be accessed here. 


 

What can you do? 

Below are the questions Donna shared in this podcast for her listeners to reflect upon and apply this in their roles:

  1. As a Consumer, is there a supplier(s) that isn’t serving you to your expectations?  Are you prepared to take the steps necessary to change suppliers? Are you prepared to share your needs/ideas/concerns with your current supplier?
  2. As an Employee, are there some processes or policies or approaches that are jeopardizing employee satisfaction/engagement from you or your colleagues or from the customers you serve?  Who can you raise these to? 
  3. As an Employer/Leader/Business Owner, are you seeing/hearing about some processes/policies that are resulting in reduced employee happiness or delivering a positive customer experience?  Do you have a regular means to discover/hear potential/actual issues and take action to address?
  4. What key next step can you take towards this? 

Be the Changemaker. Drive Change in Your Organization. And Create the Change You Seek in Your World.